Post by habibkhan35 on May 16, 2024 4:13:52 GMT
When communicating with potential customers, the first goal should not be to try to sell the product/service. This may appear to the other party as an insincere and self-interested attitude. The customer will feel more comfortable if the first moves are personal and humane, and one of the first moves should always be to ask the name. Name is the most personal data of a person, and if you address your customer by his name, a closeness will begin to arise between you and this closeness will evolve into trust as the conversation continues. Afterwards, you will take the first steps of your business agreement by offering your product/service to the customer. Distinguish between benefits and features correctly Benefit is the element directly related to the customer's needs. “What is the benefit of this product/service for my x need?” If the question can be answered, that product/service is beneficial for the customer.
Feature is what you offer to the customer in order to provide benefit. Explaining the features Vatican City Email List of the product directly is not very effective in terms of sales because the customer first looks at whether a solution can be offered to his needs. After the customer is sure that the product/service will provide benefits, he will want to know which features will support those benefits. For this reason, it will be more clear and understandable for the other party if you present the benefits and features of your product/service to your customers by keeping them separate from each other. Keep the list of benefits short Due to human psychology, things that take time need to be focused in order to be understood. If you make the list too long while stating the benefits of your product/service, the customer will not understand you after half of it due to loss of focus and concentration. Therefore, you should organize the benefits of your product/service into 2 or 4 items and create them in a way that will be remembered by the customer.
Since short and concise items will always be remembered more, the customer will move on to the persuasion step faster. If you explain the benefits at length, after a while the customer will lose interest and become unconvinced. Therefore, you should present your benefits to the customer by designing them in a concise, concise and memorable way and be more effective in the persuasion phase. Be honest Lying in a sale means that the next sale will fail. Mistakes such as giving the customer incorrect information about the product, offering features that it does not have, or hiding defects completely prevent that customer from becoming a current customer. Being honest is the most basic rule of sales because people are creatures that act with their intuition and they may tend to give up on the actions they will take by feeling sincerity, lie or any other negative emotion. The negative consequences of this, and the damage it will cause to the brand and product, are too great to be taken into consideration. Therefore, the best thing to do is to keep the bond between you and your customers sincere by telling them directly about the features of the product you have.
Feature is what you offer to the customer in order to provide benefit. Explaining the features Vatican City Email List of the product directly is not very effective in terms of sales because the customer first looks at whether a solution can be offered to his needs. After the customer is sure that the product/service will provide benefits, he will want to know which features will support those benefits. For this reason, it will be more clear and understandable for the other party if you present the benefits and features of your product/service to your customers by keeping them separate from each other. Keep the list of benefits short Due to human psychology, things that take time need to be focused in order to be understood. If you make the list too long while stating the benefits of your product/service, the customer will not understand you after half of it due to loss of focus and concentration. Therefore, you should organize the benefits of your product/service into 2 or 4 items and create them in a way that will be remembered by the customer.
Since short and concise items will always be remembered more, the customer will move on to the persuasion step faster. If you explain the benefits at length, after a while the customer will lose interest and become unconvinced. Therefore, you should present your benefits to the customer by designing them in a concise, concise and memorable way and be more effective in the persuasion phase. Be honest Lying in a sale means that the next sale will fail. Mistakes such as giving the customer incorrect information about the product, offering features that it does not have, or hiding defects completely prevent that customer from becoming a current customer. Being honest is the most basic rule of sales because people are creatures that act with their intuition and they may tend to give up on the actions they will take by feeling sincerity, lie or any other negative emotion. The negative consequences of this, and the damage it will cause to the brand and product, are too great to be taken into consideration. Therefore, the best thing to do is to keep the bond between you and your customers sincere by telling them directly about the features of the product you have.