Post by j7oyun55rruk on Jan 2, 2024 4:50:45 GMT
You'll need to enable audio recognition for the device to actually start working. It's worth mentioning that in the pipeline, audio understanding is currently limited to text and form blocks. But this is just the beginning! After the artificial intelligence receives the voice command, it will check whether the corresponding variables are registered in the robot process. If it is, the interaction will work normally. However, if this audio cannot be understood, the information will be included in the improvement area so that it can be added to the intent and entity of the bot flow later.
Another interesting point about this new feature is that in the reporting section it is C Level Contact List possible to access the audio sent as well as the transcriptions of these audios produced by the bot. Therefore, you will have more control over the interaction. This is great! Ah, audio understanding and transcription can be done in languages: Portuguese, Spanish and English! Too much, right? Regardless, as you can see.
Our chatbot is more interactive than ever. So, don't waste time. audio sending capabilities to your bot from the bot module. Give your customers more autonomy and utility. Create great engagement and deliver services conversationally in fact. Explore the module's new audio routing capabilities When it comes to innovation, we're the experts. After all, we are always looking for product improvements. This time we'll show you a new feature designed to make customer service easier: sending audio from the bot module. Want more details about this feature? So, stay tuned for our blog posts.
Another interesting point about this new feature is that in the reporting section it is C Level Contact List possible to access the audio sent as well as the transcriptions of these audios produced by the bot. Therefore, you will have more control over the interaction. This is great! Ah, audio understanding and transcription can be done in languages: Portuguese, Spanish and English! Too much, right? Regardless, as you can see.
Our chatbot is more interactive than ever. So, don't waste time. audio sending capabilities to your bot from the bot module. Give your customers more autonomy and utility. Create great engagement and deliver services conversationally in fact. Explore the module's new audio routing capabilities When it comes to innovation, we're the experts. After all, we are always looking for product improvements. This time we'll show you a new feature designed to make customer service easier: sending audio from the bot module. Want more details about this feature? So, stay tuned for our blog posts.